Peran Mediasi dari Presenteeism dan Workaholism dalam Pengaruh Job Insecurity terhadap Emotional Exhaustion
Keywords:
Job insecurity, Emotional exhaustion, Presenteeism, Workaholism
Abstract
The existence of a pandemic and government policies that require everyone to stay indoors has caused tourism, including hotels, to experience a decline in visitors. As a result, many of these hotels had to close and lay off the work of some of their employees. This causes the emergence of job insecurity among employees who are still working. Then many employees try to keep their jobs by practicing presenteeism and workaholism. However, this behavior will result in emotional exhaustion. This study aims to analyze the mediating role of presenteeism and workaholism in the relationship between jab insecurity and emotional exhaustion. This study used 103 respondents by taking respondents from hotel employees in Surakarta. Data analysis was carried out using the PLS (Partial Least Square) method with the smartPLS 4 program. Based on the results of the analysis it was concluded that job insecurity has a positive relationship with emotional exhaustion, presenteeism and workaholism are positive in the role of mediating the relationship between job insecurity and emotional exhaustion.
References
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Porter, G. (2001). Workaholic Tendencies and the High Potential for Stress among Co-Workers. International Journal of Stress Management, 8(2), 147–164. https://doi.org/10.1023/A:1009581330960
Rathi, N., & Lee, K. (2016). Emotional exhaustion and work attitudes: Moderating effect of personality among frontline hospitality employees. Journal of Human Resources in Hospitality and Tourism, 15(3), 231–251. https://doi.org/10.1080/15332845.2016.1147935
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Shin, J., & Shin, H. (2020). Impact of job insecurity on hotelworkers’ workaholism and work-family conflict in Korea. International Journal of Environmental Research and Public Health, 17(21), 1–12. https://doi.org/10.3390/ijerph17217783
Simpson, R. (1998). Presenteeism, Power and Organizational Change: Long Hours as a Career Barrier and the Impact on the Working Lives of Women Managers. British Journal of Management, 9(SPEC. ISS.), 37–50. https://doi.org/10.1111/1467-8551.9.s1.5
Sonnentag, S., Mojza, E. J., Demerouti, E., & Bakker, A. B. (2012). Reciprocal Relations Between Recovery and Work Engagement: The Moderating Role of Job Stressors. Journal of Applied Psychology, 97(4), 842–853. https://doi.org/10.1037/a0028292
Taloyan, M., Aronsson, G., Leineweber, C., Magnusson Hanson, L., Alexanderson, K., & Westerlund, H. (2012). Sickness Presenteeism Predicts Suboptimal Self-Rated Health and Sickness Absence: A Nationally Representative Study of the Swedish Working Population. PLoS ONE, 7(9), 1–8. https://doi.org/10.1371/journal.pone.0044721
Thompson, R. R., Garfin, D. R., Holman, E. A., & Silver, R. C. (2017). Distress, Worry, and Functioning Following a Global Health Crisis: A National Study of Americans’ Responses to Ebola. Clinical Psychological Science, 5(3), 513–521. https://doi.org/10.1177/2167702617692030
Witte, H. De. (1999). Job Insecurity and Psychological Well-being: Review of the Literature and Exploration of Some Unresolved Issues. European Journal of Work and Organizational Psychology, 8(2), 155–177. https://doi.org/10.1080/135943299398302
Yildirim, M. H., Saygin, M., & Uguz, S. (2014). Effects of Presenteeism Syndrome on Employees’ Burnout Levels. International Journal of Social Sciences and Humanity Studies, 6(1), 1–10.
Zhang, J., Wang, S., Wang, W., Shan, G., Guo, S., & Li, Y. (2020). Nurses’ Job Insecurity and Emotional Exhaustion: The Mediating Effect of Presenteeism and the Moderating Effect of Supervisor Support. Frontiers in Psychology, 11(September), 1–9. https://doi.org/10.3389/fpsyg.2020.02239
Aronsson, G., Gustafsson, K., & Dallner, M. (2000). Sick but yet at work. An empirical study of sickness presenteeism. Journal of Epidemiology and Community Health, 54(7), 502–509. https://doi.org/10.1136/jech.54.7.502
Badan Pusat Statistik Kota Surakarta. (2021). Direktori Hotel dan Akomodasi Lainnya di Kota Surakarta. BPS Kota Surakarta.
Bierla, I., Huver, B., & Richard, S. (2013). New evidence on absenteeism and presenteeism. International Journal of Human Resource Management, 24(7), 1536–1550. https://doi.org/10.1080/09585192.2012.722120
Chen, H., & Eyoun, K. (2021). Do mindfulness and perceived organizational support work? Fear of COVID-19 on restaurant frontline employees’ job insecurity and emotional exhaustion. International Journal of Hospitality Management, 94(August 2020), 102850. https://doi.org/10.1016/j.ijhm.2020.102850
Clark, M. A., Michel, J. S., & Zhdanova, L. (2016). All Work and No Play? A Meta-Analytic Examination of the Correlates and Outcomes of Workaholism. Journal of Management, 42(7), 1836–1873. https://doi.org/doi.org/10.1177/0149206314522301
Geurts, S. A. E., & Sonnentag, S. (2006). Recovery as an explanatory mechanism in the relation between acute stress reactions and chronic health impairment. Scandinavian Journal of Work, Environment and Health, 32(6), 482–492. https://doi.org/10.5271/sjweh.1053
Grunberg, L., Moore, S., & Greenberg, E. S. (2006). Manager’s Reactions To Implementing Layoffs: Relationsgip to Health Problems and Withdrawal Behaviors. Human Resource Management, 45(2), 159–178. https://doi.org/10.1002/hrm
Heriyanto, H., Lubis, L., & Siallagan, D. (2020). Pengaruh Struktur Organisasi terhadap Kinerja Pegawai pada PT Medco E dan P Indonesia Sumatera Selatan. Eksos, 16(2), 133-143. https://doi.org/https://doi.org/10.31573/eksos.v16i2.184
Hobfoll, S. E. (1989). Conservation of Resources: A New Attempt at Conceptualizing Stress. American Psychologist, 44(3), 513–524. https://doi.org/10.1037/0003-066X.44.3.513
Hobfoll, S. E., Halbesleben, J., Neveu, J. P., & Westman, M. (2018). Conservation of resources in the organizational context: The reality of resources and their consequences. Annual Review of Organizational Psychology and Organizational Behavior, 5(November 2017), 103–128. https://doi.org/10.1146/annurev-orgpsych-032117-104640
Kerse, G., Kocak, D., & Ozdemir, S. (2018). Does The Perception of Job Insecurity Bring Emotional Exhaustion The Relationship between Job Insecurity, Affective Commitment and Emotional Exhaustion. Business and Economics Research Journal, 9(3), 651–663. https://doi.org/10.20409/berj.2018.129
Kim, J. ho, Jung, S. hye, Yang, S. yun, & Choi, H. ju. (2019). Job security and workaholism among non-permanent workers: The moderating influences of corporate culture. Journal of Psychology in Africa, 29(5), 443–451. https://doi.org/10.1080/14330237.2019.1667148
Kivimäki, M., Head, J., Ferrie, J. E., Hemingway, H., Shipley, M. J., Vahtera, J., & Marmot, M. G. (2005). Working while III as a risk factor for serious coronary events: The whitehall II study. American Journal of Public Health, 95(1), 98–102. https://doi.org/10.2105/AJPH.2003.035873
Lauren, N., Fielding, K. S., Smith, L., & Louis, W. R. (2016). You did, so you can and you will: Self-efficacy as a mediator of spillover from easy to more difficult pro-environmental behaviour. Journal of Environmental Psychology, 48, 191–199. https://doi.org/10.1016/j.jenvp.2016.10.004
Lu, L., Lin, H. Y., & Cooper, C. L. (2013). Unhealthy and present: Motives and consequences of the act of presenteeism among taiwanese employees. Journal of Occupational Health Psychology, 18(4), 406–416. https://doi.org/10.1037/a0034331
Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99–113. https://doi.org/10.1002/job.4030020205
Maslach, C., & Leiter, M. P. (2008). Early Predictors of Job Burnout and Engagement. Journal of Applied Psychology, 93(3), 498–512. https://doi.org/10.1037/0021-9010.93.3.498
NG, T. W. H., Sorensen, K. L., & Feldman, D. C. (2007). Dimensions, Antecedents, and Consequences of Workaholism: A Conceptual Integration and Extension. Journal of Orga, 28(1), 111–136. https://doi.org/10.1002/job.424
Porter, G. (2001). Workaholic Tendencies and the High Potential for Stress among Co-Workers. International Journal of Stress Management, 8(2), 147–164. https://doi.org/10.1023/A:1009581330960
Rathi, N., & Lee, K. (2016). Emotional exhaustion and work attitudes: Moderating effect of personality among frontline hospitality employees. Journal of Human Resources in Hospitality and Tourism, 15(3), 231–251. https://doi.org/10.1080/15332845.2016.1147935
Sandi, F. (2020). 1.500 Hotel Tutup Dihantam Corona, Ini Daftar Lengkapnya. CNBC Indonesia. https://www.cnbcindonesia.com/news/20200409165658-4-150967/1500-hotel-tutup-dihantam-corona-ini-daftar-lengkapnya
Shimazu, A., & Schaufeli, W. B. (2009). Is workaholism good or bad for employee well-being? The distinctiveness of workaholism and work engagement among Japanese employees. Industrial Health, 47(5), 495–502. https://doi.org/10.2486/indhealth.47.495
Shin, J., & Shin, H. (2020). Impact of job insecurity on hotelworkers’ workaholism and work-family conflict in Korea. International Journal of Environmental Research and Public Health, 17(21), 1–12. https://doi.org/10.3390/ijerph17217783
Simpson, R. (1998). Presenteeism, Power and Organizational Change: Long Hours as a Career Barrier and the Impact on the Working Lives of Women Managers. British Journal of Management, 9(SPEC. ISS.), 37–50. https://doi.org/10.1111/1467-8551.9.s1.5
Sonnentag, S., Mojza, E. J., Demerouti, E., & Bakker, A. B. (2012). Reciprocal Relations Between Recovery and Work Engagement: The Moderating Role of Job Stressors. Journal of Applied Psychology, 97(4), 842–853. https://doi.org/10.1037/a0028292
Taloyan, M., Aronsson, G., Leineweber, C., Magnusson Hanson, L., Alexanderson, K., & Westerlund, H. (2012). Sickness Presenteeism Predicts Suboptimal Self-Rated Health and Sickness Absence: A Nationally Representative Study of the Swedish Working Population. PLoS ONE, 7(9), 1–8. https://doi.org/10.1371/journal.pone.0044721
Thompson, R. R., Garfin, D. R., Holman, E. A., & Silver, R. C. (2017). Distress, Worry, and Functioning Following a Global Health Crisis: A National Study of Americans’ Responses to Ebola. Clinical Psychological Science, 5(3), 513–521. https://doi.org/10.1177/2167702617692030
Witte, H. De. (1999). Job Insecurity and Psychological Well-being: Review of the Literature and Exploration of Some Unresolved Issues. European Journal of Work and Organizational Psychology, 8(2), 155–177. https://doi.org/10.1080/135943299398302
Yildirim, M. H., Saygin, M., & Uguz, S. (2014). Effects of Presenteeism Syndrome on Employees’ Burnout Levels. International Journal of Social Sciences and Humanity Studies, 6(1), 1–10.
Zhang, J., Wang, S., Wang, W., Shan, G., Guo, S., & Li, Y. (2020). Nurses’ Job Insecurity and Emotional Exhaustion: The Mediating Effect of Presenteeism and the Moderating Effect of Supervisor Support. Frontiers in Psychology, 11(September), 1–9. https://doi.org/10.3389/fpsyg.2020.02239
Published
2023-12-29
How to Cite
Latifah, N., & Hendarsjah, H. (2023). Peran Mediasi dari Presenteeism dan Workaholism dalam Pengaruh Job Insecurity terhadap Emotional Exhaustion. Eksos, 19(2), 140-150. https://doi.org/https://doi.org/10.31573/eksos.v19i2.624
Section
Articles
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